Frequently Asked Questions

Are your products true to size?

Our tees are printed on a Premium Box Tee, designed with an oversized, relaxed fit and dropped shoulders. We recommend ordering your normal size for the intended fit. If you prefer a more fitted look, consider sizing down.

Is this collection a pre-order?

Yes. Collection 001 is available as a limited pre-order. Please allow approximately 2–3 weeks for production before your order ships.

How long does shipping take?

Once your order has shipped, most U.S. orders arrive within 3–5 business days.

Can I change or cancel my order?

If your order has not entered production, we'll do our best to accommodate changes or cancellations. Please contact us as soon as possible.

Do you ship internationally?

At this time, ORIGN ships within the United States only.

How should I care for my garment?

Machine wash cold, inside out. Tumble dry low or hang dry. Do not bleach or iron directly on the artwork.

Will sold-out items be restocked?

Some pieces may return, while others may remain exclusive to their original release. Follow ORIGN on social media or join our email list for future updates.

Returns & Exchanges

Because Collection 001 is produced as a limited pre-order, all sales are considered final.

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery at orign.label@gmail.com. Include your order number and photos of the issue, and we'll work with you to make it right.

If you need to exchange your garment for a different size and inventory is available, please contact us within 7 days of delivery. Customers are responsible for return shipping unless the exchange is due to our error or a defective item.

Please note that garments must be unworn, unwashed, and in their original condition to qualify for an exchange.

We do not accept returns or exchanges for normal wear, accidental damage, or incorrect sizing after the garment has been worn.